Description
RELEASE DATE: DECEMBER 28, 2026
ESTIMATED DURATION: 75 MINUTES
Don’t count the CFPB out of the game just yet. Enforcement priorities continue to shape collections practices across the industry. This session examines recent regulatory developments, supervisory trends, and enforcement actions impacting credit unions.
Attendees will learn how evolving expectations influence policies, vendor oversight, communications, and documentation practices in today’s collections environment.
This session will cover:
- Review recent enforcement actions shaping collections practices
- Understand supervisory expectations impacting policies and procedures
- Strengthen vendor oversight and third-party collections controls
- Improve documentation and consumer communication standards
- Align collections strategy with evolving regulatory expectations
ABOUT THE PRESENTER
Attorney, author, consultant and nationally recognized trainer, David A. Reed is a partner in the law firm of Reed and Jolly, PLLC. Through Reed and Jolly, Mr. Reed provides guidance to credit unions concerning a variety of matters including the establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance. In addition to his legal expertise, Mr. Reed is a Certified Fraud Examiner and Chairman of a Supervisory Committee. A former trial attorney and Vice President and General Counsel of Apple Federal Credit Union, Mr. Reed is particularly noted in the areas of credit union operations, governance, security, bankruptcy and collections. He has been selected to train federal and state field examination staff on numerous issues including BSA, Field of Membership, ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management, Cybersecurity and Bankruptcy.
LEARNING METHOD This training is available as an on-demand webinar, organized into chapters. Learners can choose to watch individual chapters or complete the entire program. Unlimited testing is provided as the last chapter.
EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.